Your privacy is important to us. This Privacy Policy explains how Meghana Foods collects, uses, and protects your personal information when you use our website or mobile app ("Platform").

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Payment details (processed securely by payment gateways)

1.2 Usage Data

  • Device information
  • IP address
  • Browsing behavior on our Platform

1.3 Location Data

  • With your permission, we may collect location information to provide accurate delivery services.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates
  • Improve our website/app performance
  • Personalize your user experience
  • Prevent fraud and ensure platform security
  • Provide customer support
  • Send offers, promotions, and important notifications (you may opt-out anytime)

3. How We Share Your Information

We may share your information only with:

  • Delivery partners
  • Payment gateway providers
  • Customer support partners
  • Legal authorities (only when required by law)

We do not sell or rent your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Improve website experience
  • Track analytics for performance improvements

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We use industry-standard encryption and security practices to protect your information. However, no system is completely secure, and you use the Platform at your own risk.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders
  • Comply with legal obligations
  • Improve our services

7. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Your Rights

You may:

  • Request access to your personal data
  • Request correction or deletion
  • Opt-out of marketing communication
  • Withdraw consent for location access

9. Updates to This Privacy Policy

We may update this policy occasionally. Continued use of our Platform after updates indicates acceptance of the revised policy.

10. Contact Us

For questions or concerns, please contact:

Email: Info@meghanafoods.co.in

Phone: +91 81233 23836

Address: 119, 12TH B CROSS, 19TH MAIN, JP NAGAR 2ND PHASE, BANGALORE, KARNATAKA - 560078